Valen Info ("Valen Info", "we", "our", or "us") respects the privacy of visitors, prospective clients, customers, and users of our website (https://valen.info) and high-tech IT services.
This Privacy Policy explains how information may be collected, used, stored, and protected when you visit the Valen Info website, submit a project inquiry, request a technical solution audit, or otherwise interact with us.
1. Information We Collect
We collect personal information that you provide to us directly, as well as limited technical information generated automatically when you access our website.
Information Provided Directly by Users
When you submit an inquiry form, schedule a roadmap consultation, or communicate with Valen Info, you may voluntarily provide:
- Full Name or representative name
- Phone Number for consultation and follow-up communication
- Email Address (when communicating via direct correspondence)
- Project Requirements (such as Web, Mobile App, Cloud, or AI Automation requirements)
- Project Goals & Timelines and any additional technical details voluntarily provided in your inquiry message
Information Collected Automatically
When you browse our website, our hosting web servers automatically record standard, non-invasive access logs for security and performance purposes. This technical data may include:
- Internet Protocol (IP) address
- Browser type and version
- Operating system and device type
- Referring website addresses and URLs visited on our site
- Date and time stamps of site visits
Note: Valen Info does not use invasive third-party cross-site trackers, advertising pixels, or data broker integrations on this website.
2. How We Use Information
We process the information we collect only for legitimate business and communication purposes, including:
- Responding to Inquiries: Reviewing your project requirements and reaching out regarding your consultation request.
- Providing Requested Consultations & Audits: Conducting architecture assessments, technical audits, and delivery roadmap discussions.
- Preparing Estimates & Proposals: Formulating customized project scopes, timelines, technical architecture plans, and service agreements.
- Service Delivery & Relationship Management: Executing software engineering, cloud architecture, and AI automation deliverables.
- Website Maintenance & Security: Monitoring website performance, detecting fraudulent requests, preventing security incidents, and maintaining server integrity.
- Legal Compliance: Complying with applicable statutory requirements, tax regulations, and maintaining standard business records.
5. Data Security
We implement reasonable and appropriate technical and organizational security measures designed to safeguard personal data against unauthorized access, loss, misuse, or alteration. These measures include:
- SSL/TLS encryption for all website traffic and communication endpoints
- Restricted, role-based access controls to email systems and databases
- Regular code audits and dependency vulnerability monitoring
However, please note that no internet transmission or electronic data storage mechanism can be guaranteed to be 100% secure. While we take every reasonable precaution, we cannot promise absolute immunity from cyber threats.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the specific purpose for which it was collected (such as answering your inquiry or delivering agreed consulting services)
- Maintain ongoing client and vendor communication records
- Resolve disputes and enforce contractual commitments
- Satisfy legal, accounting, tax, or regulatory compliance mandates
When personal information is no longer needed, it is securely deleted or anonymized in accordance with standard data disposal procedures.
7. User Privacy Rights
Depending on your jurisdiction and applicable data protection legislation (such as the GDPR in Europe, the UK Data Protection Act, or relevant regional privacy statutes), you may have specific rights regarding your personal data, including:
- Right of Access: The right to request copies of the personal data we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): The right to request deletion of your personal data under certain conditions.
- Right to Restrict or Object to Processing: The right to limit or object to our processing of your information.
- Right to Data Portability: The right to receive your personal data in a structured, machine-readable format where applicable.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
To exercise any applicable rights, please submit your request to Ankitsinghrajput.mail@gmail.com. We will respond to verified requests within statutory timeframes.
8. Third-Party Links
Our website may contain links to external third-party websites, platforms, or resources (such as partner portals, client case study domains, or social profiles). Valen Info has no control over the content, security, or privacy practices of external websites.
We encourage you to review the privacy policies of any third-party websites you visit before providing them with personal information.
9. Children's Privacy
The Valen Info website and enterprise software engineering services are intended exclusively for business professionals and individuals who have reached the age of majority in their jurisdiction.
We do not knowingly solicit or collect personal information from children. If we become aware that personal data of a minor has been collected without verified parental or legal guardian consent, we will promptly delete such information from our records.
10. International Data Transfers
Valen Info operates with global delivery capabilities, utilizing engineering teams and cloud infrastructure situated across North America and worldwide. Consequently, your personal information may be transferred to, stored, or processed in jurisdictions other than your own.
When cross-border data transfers occur, we implement reasonable safeguards, including standard contractual clauses and robust encryption standards, to ensure your information receives protection consistent with applicable data privacy laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect enhancements in our services, technological advancements, or changes in legal regulations.
Any revisions will be posted directly to this page with an updated "Last Updated" date. We encourage you to review this policy periodically to remain informed about how Valen Info protects your information.
12. Contact Us
If you have questions, feedback, or requests regarding this Privacy Policy or your personal information, please contact us:
Valen Info
High-Tech IT Solutions & Digital Engineering
Email: Ankitsinghrajput.mail@gmail.com
Phone: +91 9354325755
Website: https://valen.info
Operations:Global Delivery squads across North America & Worldwide
Have Legal or Privacy Inquiries?
Our compliance and engineering team is available for direct assistance.
Direct Email
Ankitsinghrajput.mail@gmail.comDirect Phone
+91 9354325755